Get The Best Support Available

We’ll transform your worries about hosting websites into total stability

Three Levels of 24/7/365 Support

Choose the level of support you need to focus on what works best for you…

Standard Support
Best WordPress hosting for startup and Agencies Standard Support is sufficient for most YOCOHOST users. Standard Support is free and provides 24/7/365 live chat guidance for any operation on the YOCOHOST Platform. Each request is routed directly to a member of the Support Team who has been trained specifically for it.
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Advanced Support add-on
Advanced Support is for you if you have grown beyond regular support relationships. This add-on increases response time and gives you access to more YOCOHOST knowledge. Get expert answers, more detailed application troubleshooting, self-support, proactive monitoring, and more.
Premium Support add-on
If your business/company has critical aspects where every minute matters, this add-on offers much closer cooperation with YOCOHOST. The best web hosting provider Get all the advanced support with fast response, a dedicated Account Manager, a private Slack channel, and direct telephone support.
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Features of Advanced and Premium Support

Join us in your extended team for more peace of mind.

Priority Support

24/7/365 live chat priority, as well as support for tickets provided by Our Senior Engineers, with improved SLAs.

Plugin/Theme Troubleshooting

Support Engineers Support Engineers will help you solve any issues or conflicts that arise when using plugins and themes.

Performance/DB Optimization

Optimized on demand to make sure your application is operating optimally.

Server Error Investigation

We will work with your team to investigate common server errors (500, 502, 503, etc.) in more detail.

Proactive Monitoring

When your system or your server is not functioning We will go above notifying you and actively begin to investigate.

Customization

Customization of your stack/server, e.g. deploying additional packages, specific configurations etc.

Dedicated Account Manager

You're the primary point of contact for YOCOHOST are available to help and guide you through whatever you'd like to achieve.

Bandwidth Usage Policy

The Bandwidth Usage Policy explains the process of billing bandwidth for collocated and dedicated servers hosted at YOCOHOST and explains the notion of the 95th percentile billing.

Phone Support

Contact the Senior Support Engineers any time for assistance in person.
Website support and maintenance services

YOCOHOST is the best WordPress hosting for startup. Maintaining an up-to-date website can be costly and technically challenging. Our website support service ensures that your site is always up to date and protects you from unwanted errors or attacks. We ensure that you do not lose your valuable data by downloading weekly backups to the site and including technical support if you encounter any problems. Remember that with this service we are available 24/7 for support if you have any problems and you can cancel it at any time!

YOCOHOST provides the Fastest web hosting for small businesses with comprehensive website maintenance and online support services to help your business provide a fast, secure, and hassle-free online environment. Our service includes important features that ensure that your website is always up to date and protects you from unwanted errors or attacks. We make sure you don’t lose your valuable data by downloading weekly backups from the web and offering 365 technical support if you run into any issues.

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Website support and maintenance services

WordPress Core updates

Avoid web errors and unwanted outages. Know that the core software that runs your site is up-to-date and error-free with monthly updates.

WordPress Plugin Updates

Outdated plugins can be a vulnerability in your site. Prevent malicious malware and site downtime by keeping your plugins up to date.

WordPress theme updates

An outdated topic becomes another vulnerability and usability of your site. Prevent malicious malware and site downtime by keeping your topic up to date.

WordPress theme updates

An outdated topic becomes another vulnerability and usability of your site. Prevent malicious malware and site downtime by keeping your topic up to date.

WordPress Security Monitoring

Your website is protected against any unwanted attempts to access (and possibly damage) your website. Any problems will be solved immediately.

Full Website Backups

A secure backup of your site and database files is stored. Backups are performed every week and your site can be restored from these backups if needed.

Database Optimization

As your site updates and grows, it may leave unwanted database data on your site, causing slow loading speeds. We will delete this data when creating it.

CONTACT US

India

24/7 Support

YOCOHOST customer support is available free of charge.